When harmonized sales tax ("HST") was announced to be introduced into Ontario, the McGuinty Government told everyone that the administrative burden for businesses will decrease. Those who work in the area know the truth - there is more work now than there was before HST.
Big businesses (many of which are not really that big) have a greater administrative burden with HST record keeping and reporting because they recapture certain input tax credits and undertake the calculations very quickly or face late filing penalties.
Builders of real property experience a greater administrative burden with HST because they must file many different forms for transitional rebates, new housing rebates and the recaptured input tax credits. What they did not tell builders is that they will have to file separate forms for the GST portion of the rebate and the PVAT portion of the rebate. Builders also face late filing penalties.
Same holds true for long term care home and retirement home builders who also must file multiple forms to claim the new residential rental property rebates and transitional rebates (separate forms for each for the GST portion and the PVAT portion). I have spoken with one client who spent hours just trying to determine which forms needed to be filed out. Some portions of some forms did not need to be completed because there were other forms to complete instead. My client could not figure out what to do to get the much needed money back and called me. It even took me a couple of billable hours to create the road map. Quite frankly, the forms are a bureaucratic mess. I should also note that after the forms are filed by builders, they are usually audited and valuations are required before the money is paid (often after a year of waiting).
Public sector bodies (municipalities, universities, schools, hospitals, charities, not-for-profits) also have to complete and file separate forms for the GST portion and the PVAT of the public sector body rebate. In most cases, the percentage of the rebate at the federal level is different than the rate at the provincial (PVAT) level. If the public sector body (e.g. a charity) operates in more than one province, there are separate calculations because the provincial rebate rates are not harmonized. Some provinces do not offer all the rebates.
In addition, businesses must collect HST according to the place of supply rules. Some of these businesses are charging HST on transactions where they did not previously collect provincial sales tax. This may be because the sales tax base changed or it may be because the transaction involves an HST province. Prior to HST, there may not have been a nexus between the supplier in the province and after HST the business is a tax collector of HST.
There are many other examples that I could provide. Many involving having to spend large amounts on legal or accounting advice to make sure 13%/15%/12% mistakes are not made. Instead of providing more examples where the administrative burden has increased, I will ask you to provide real life examples by making comments. Please add to the discussion.